What is the Workload Report?
The Workload Report provides a structured overview of scheduled work and available capacity.
It helps project managers and team leads understand whether current resource plans are realistic and identify overloaded or underutilized team members.
Report columns
The report includes three key values:
Scheduled work
The amount of work planned for a team member during the selected period, based on scheduled Jira work items.
Capacity
The number of working hours available to the team member over the same period.
Capacity reflects working schedules, holidays, and vacations.
Scheduled vs. Capacity
The percentage of available capacity that has been allocated to scheduled work.
Understand utilization
Utilization compares scheduled workload with available capacity. For example:
Scheduled | Capacity | Utilization |
20h | 40h | 50% |
32h | 40h | 80% |
40h | 40h | 100% |
48h | 40h | 120% |
Use these values to interpret the resource plan:
Below 100% — The person may have capacity for additional work.
100% — Scheduled effort matches the available working hours.
Above 100% — The person may be overloaded.
Identify resource problems
Use the report to answer questions such as:
Who has more work than their available capacity?
Which team members have room for additional tasks?
Is the current project plan realistic?
Should work be redistributed between people?