Managing payments in Planyway is simple — whether you need to update your card, download receipts, or understand what plan fits you best. Here’s how it all works.
Change payment method
Need to switch to a different card? No problem.
To update your payment method:
Open the Billing tab in your Planyway account.
Click Change payment method.
Add a new card or connect your PayPal account.
Download invoices
All your payment documents are available whenever you need them.
To download invoices:
Open the Billing tab in your Planyway account.
Scroll the page down to see the billing history.
Download the documents for any payment.
Change billing email
To update your billing email:
Open the Billing tab in your Planyway account.
Open the latest invoice.
Click Edit address to add an address.
The changes will be applied to all future invoices.
Change VAT number or other information
To update the VAT number or other customer information:
Open the Billing tab in your Planyway account.
Open the latest invoice.
Click Edit address and update the required fields.
To update your VAT number, make sure to check the box next to "This is a business purchase.”
The changes will be applied to all future invoices.
If you have any further questions or need assistance, don’t hesitate to reach out to us at support@planyway.com. We’re happy to help!